WISELABEL
Privacy Policy

Introduction

Welcome to WISELABEL! We value your privacy and are committed to complying with the requirements of the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other global privacy laws. This policy explains how we collect, use, and protect your information and helps you understand your data privacy rights on our website.

Information We Collect

When you browse, place an order, or contact us through our website, we may collect the following information:

•Personal Identification Information: Such as name, email address, contact number, and delivery address (for sample orders and payments)

•Transaction and Payment Information: Information related to payment (we rely on third-party payment processors to handle this information)

•Technical Information: Such as IP address, device type, browser type, access time, geographic location, and user interaction data

•Communication Records: Records of your communications with us for customer support and service improvement

How We Use Your Information

We use your information to:

•Process Orders: Ensure smooth completion of sample orders and payment processing

•Customer Service: Respond to your inquiries and provide support

•Personalize Experience: Optimize website content based on your preferences

•Marketing Communications: Send product updates and promotional information, with your consent

•Website Improvement: Analyze user behavior to improve our website experience

Data Sharing and Third Parties

We do not share your personal data with third parties without your consent, except in the following cases:

•Service Providers: We partner with service providers for payment, delivery, and data analysis to support order processing and website operations

•Legal Requirements: We may disclose your information to comply with legal obligations or respond to government requests

•Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner

Data Protection and Storage

We implement strict security measures to protect your data against unauthorized access, use, or disclosure. Your data will only be retained for the period necessary to fulfill its purpose or as required by law.

Your Rights

Under global privacy regulations, you have the following rights regarding your personal data:

•Access: View the information we hold about you

•Correction: Correct inaccurate data

•Deletion: Request deletion of information under specific conditions

•Restriction: Request limitation on how we use your data

•Data Portability: Request your data to be provided to you or another party

•Objection: Object to processing based on legitimate interests

Cookie Policy

We use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You may manage or disable them in your browser settings, but this may affect certain website functions.

International Data Transfer

Your data may be transferred to countries outside the European Economic Area (EEA). We ensure any data transfer complies with relevant regulations and implements appropriate data protection measures.

Contact Us

If you have questions about this privacy policy or wish to exercise your data rights, please contact us:

WISELABEL Customer Privacy Support

Email: [email protected]

Policy Updates

We may update this privacy policy from time to time to reflect new legal requirements or business needs. Please review periodically for the latest information.