1. Information We Collect
When you submit an inquiry through our contact form or sample request form, we collect the following personal information that you voluntarily provide:
- Full name
- Work email address
- Company name
- Country / market
- Product category and usage information
- Any additional context or notes you choose to share
We also automatically collect standard web server log information (IP address, browser type, pages visited, timestamp) for security and analytics purposes.
2. How We Use Your Information
We use the information you provide to:
- Respond to your inquiry and guide you to the right sample, customization, or project discussion
- Understand your product category and use case so we can provide relevant information
- Send you email communications directly related to your inquiry
- Improve our website and services based on aggregate usage patterns
- Protect against spam, fraud, and abuse through automated security measures
3. Data Storage and Security
Your inquiry data is stored in Cloudflare D1, a secure database service operated by Cloudflare, Inc. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Form submissions are protected by Cloudflare Turnstile to prevent automated spam and abuse.
4. Data Sharing and Third Parties
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Cloudflare, Inc. — our hosting and database provider (data stored in Cloudflare's global infrastructure)
- Resend — our email notification service (used to deliver inquiry notifications to our team)
These service providers are contractually obligated to protect your data and use it only for the specific services we engage them for.
5. Data Retention
We retain your inquiry data for as long as necessary to fulfill the purpose of your inquiry and maintain business records. You may request deletion of your data at any time by contacting us at [email protected].
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you
- Correction — request that we correct inaccurate or incomplete data
- Deletion — request that we delete your personal data
- Objection — object to the processing of your personal data
- Portability — request a copy of your data in a structured, machine-readable format
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
7. Cookies
Our website uses minimal cookies required for functionality:
- A theme preference cookie (
wl-theme) to remember your light/dark mode preference - Cloudflare Turnstile uses a session cookie for security verification
We do not use tracking cookies for advertising or analytics purposes.
8. International Data Transfers
Your data may be processed in countries where our service providers (Cloudflare, Resend) operate their infrastructure. We ensure appropriate safeguards are in place for any international data transfers in accordance with applicable data protection laws.
9. Children's Privacy
Our website is a B2B service intended for business professionals. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal data, please contact us and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Website: Contact Page